Friday, January 18, 2008

Email To The Boss...

I hardly slept at all last night. I woke up crying. I feel so...useless, and so beat down. It sucks. I called Bethany, and Nick, and Jenna to ask all their opinions on the situation. I told Bethany I really wanted to talk to Mr. P. about it because he usually has the end-all say-all in these situations. But Bethany said I should just email him, because he won't answer his phone, and he's impossible to catch up with. So I did. And here's the email.

"Hey Mr. P,

I really just wanted to talk to you about what happened last night, because it has left me feeling very unsettled. When Blinn told me he believed I was giving away drinks, I was pretty much shocked. Mostly because that's more than just a work issue; that says something about my character. I really love, and appreciate my job at *******, and I want to do my best. I want you to know that I would never do anything to jeopardize that. I know I make mistakes, and when those are brought to my attention, I do everything I can to correct them so that I don't make that mistake again. As far as last night goes, I'm not going to make excuses; I just want to explain myself.
Paul Jones, who happens to be a loyal regular, came to my well, and ordered 6 vegas bombs from me. Then he asked if I could bring them down to the DJ booth, since all his friends were down there. I said, sure, since he is the customer, and I wasn't about to tell him no. So as I was making his shots, another one of my customers, Jenna, approached me and ordered a drink, and a beer. She already had an open tab, so I finished the shots, made her drinks, gave them to her, and then rushed to the other end of the bar to give Paul his shots. When you approached me, I was in the process of handing them to him. You asked me what I was doing down there, so far away from my well I would guess. I didn't want to keep standing there, and get in trouble, so I told Paul I would be right back to get his money, knowing he was good for it, since he is a regular. There was a ticket printing out in the waitress well, and Paul had to set down the shots on his table before he could pay me anyways. So I went back down to the other end to quickly make the ticket. At this time, Blinn questioned me about whether or not I had rung up any of the drinks. I explained what was going on, and told him I just needed to go back and get Paul's money. I didn't want you to get mad at me for standing around on the complete opposite side of the bar from where I was supposed to be, and I didn't want Blinn to think I was sherking my duties, or stealing. So I explained that Paul was a regular and that I knew he wouldn't run off. As soon as I finished the waitress ticket, I ran back down to well 5 and got Paul's money. Then I rang up his shots, and Jenna's drinks all at once on bar left. Then I went back to the waitress well.
I had no intentions of giving anything away, I was just trying to consolidate my trips, keep up with the waitress tickets, and not get yelled at! I know about the action/transaction policy, and I'm not trying to dispute that at all. It's just sometimes hard to follow this system flawlessly when so many things are going on. I admit, there are times I forget stuff, and I'm far from perfect. Sometimes when it's slammed, I take up to 10 orders before heading to the computer. I do my best to ring up every single drink. I am an honest worker, as well as an honest person.
I do understand you guys are trying to run a business, and that were I in your situation, I might have taken the same actions. Sometimes it's hard to tell exactly what's going on behind the bar from the outside, and I know you all have a lot of employees to manage. I don't have any problem accepting punishment when it is deserved, but in this case, I just thinks it's very unfortunate that you all came to this conclusion. I didn't, as far as I am aware, give away a single drink last night. And even though I think this is an unfair punishment, I can accept it. I just needed to explain myself, and get this off my chest because I don't want you to underestimate my integrity.

Thanks for listening,

I let Bethany proof-read it and she said it was perfect, and that Mr. P. would either write me back, or call me. So we'll see...

Demetri Of The Day:
"I was on the street. This guy waved to me, and he came up to me and said, “I’m sorry, I thought you were someone else.” And I said, “I am.'”

1 comment:

Anonymous said...

excellent letter. Your boss was very unprofessional by not giving you a chance to explain yourself before this all happened! Hopefully it will make him wake up and give you the trust and RESPECT you deserve!!!
p.s. loved the quote at the end... im going to say that the next time someone does that to me... :)